Terms & Conditions
Welcome to Yavia! By accessing or using our website (www.yavia.in), you agree to comply with and be bound by the following Terms & Conditions. These terms govern your use of the site and your purchase of products from us. Please read these terms carefully before using our website or making a purchase.
If you do not agree to these terms, please refrain from using our website.
1. Acceptance of Terms
By accessing or using Yavia’s website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other guidelines or rules provided throughout the website. These Terms & Conditions apply to all users, customers, and visitors of the site.
2. Use of Website
You may only use our website for lawful purposes and in accordance with these Terms & Conditions. You agree not to use the site for any illegal or unauthorized activities, including but not limited to:
- Violating any local, state, national, or international law or regulation.
- Engaging in any form of hacking or unauthorized data mining.
- Using the website in a manner that could damage, disable, or interfere with the functionality of the site.
3. Product Information
We strive to ensure that all product descriptions, pricing, and availability information on the website are accurate. However, we do not guarantee that all information is complete or free from errors. In the event of an error in product pricing or description, we reserve the right to correct the information and notify customers of any necessary changes.
4. Orders and Payment
When placing an order on our website, you agree to provide accurate, complete, and current information for your purchase. All orders are subject to availability and may be declined at our discretion. We accept payments via various secure methods, including credit cards and other online payment options.
Once you place an order, you will receive a confirmation email acknowledging that we have received your order. However, this does not mean your order has been accepted. Yavia reserves the right to refuse or cancel any order at any time for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraudulent activity.
5. Pricing and Payments
Prices listed on our website are in INR. All prices are subject to change without notice, and discounts or offers may be applied to specific products at our discretion.
We use secure payment gateways to process all transactions, and all payment details are handled by third-party providers. We do not store any sensitive payment information on our servers.
6. Shipping and Delivery
We offer shipping to various regions, and shipping costs will be calculated at checkout based on the delivery location and weight of the order. Delivery times may vary depending on the shipping method chosen and the destination. Please note that we do not guarantee specific delivery dates, and delays may occur due to unforeseen circumstances.
Once the order is dispatched, you will receive tracking details to monitor the status of your shipment.
7. Returns and Refunds
At Yavia, customer satisfaction is our priority. If you are not satisfied with your purchase, please get in touch with our customer service team within 1 day of receiving your order. We offer returns and exchanges for products that are defective, damaged, or incorrectly shipped.
Please note:
- We do not accept returns on opened food products due to health and safety reasons.
- Returns and exchanges are subject to approval, and you may be required to cover return shipping costs.
Refunds will be processed to the original payment method within 7 days of receiving the returned product.
8. Intellectual Property
All content on this website, including text, images, logos, trademarks, and other materials, are the property of Yavia or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our content without express permission.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data when using our website.
10. Limitation of Liability
To the fullest extent permitted by law, Yavia shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or products purchased from us, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless Yavia, its affiliates, officers, employees, agents, and contractors from any claims, damages, losses, liabilities, and expenses arising out of or in connection with your use of the website, your violation of these Terms & Conditions, or your infringement of any intellectual property or other rights of any person or entity.